Deidra works as a Community Health Worker with a health system in Rapid City as a part-time Lay Leader facilitating the Better Choices Better Health (BCBH) workshops. She provides health education to attendees that teach them skills to manage their health and maintain active and fulfilling lives. A new position is available at her health system for a Clinical CHW. Deidra applied for the position, but a requirement for the position is completion of a full CHW Training Program in South Dakota. Deidra is considering completing the CHW Certificate Training through Lake Area Technical College.

John works as a Community Health Representative (CHR) with a tribe in South Dakota. He was hired as a CHR to work with a grant-funded asthma prevention and control program. When he was first hired, John completed the Indian Health Service Community Health Representative Training Program. He primarily provides health promotion and coaching to patients to help them to quit using tobacco products and conducts home studies to identify possible asthma triggers, such as mold and secondhand smoke. John also provides transportation for patients to an asthma clinic in Sioux Falls, SD.

Cynthia is a receptionist at an urgent care in a rural community in Central South Dakota. Patients who are seen at the urgent care for broken bones are referred to a larger hospital or facility with an orthopedic physician for additional care or surgery. Cynthia works to help the patients find a place to stay when traveling for their follow-up care and helps them to find rides for follow-up care. Although Cynthia provides some services that could be provided by a CHW, she is not considered a CHW in South Dakota as she has not completed an approved CHW Training Program.